At Arise and Shine, we strive to provide high-quality educational content and services. However, we understand that there may be rare occasions where a refund is necessary. Please review our refund policy below:
1. No Refunds
We do not offer refunds for course purchases under normal circumstances. Once a course is purchased, the transaction is considered final.
2. Exceptions for Technical Issues
If you experience significant technical issues that prevent you from accessing or using the course content, please contact our support team within 7 days of purchase. We will work with you to resolve the issue. If the issue cannot be resolved, and it is determined to be a fault on our end, a refund may be issued at our discretion.
3. Service Not as Promised
If the course content or service you receive is not as described or does not meet the promised standards, please reach out to our support team within 7 days of purchase. After a thorough review, if it is found that the service did not meet the promised standards, a refund may be issued at our discretion.
4. Refund Process
If a refund is approved, it will be processed using the original payment method within 7-10 business days. The exact timing may vary depending on your payment provider.
5. Contact Information
For any refund-related inquiries, please contact our support team at [Your Contact Information]. Please include your order details and a description of the issue.